Social Services and Discharge Planning Coordinator at San Joaquin Gardens
April 2011 - November 2011
Completing all aspects of discharge planning; assessing post-discharge service / equipment needs and arranging for services; completing all resident assessments; participating in patient care conferences, resident review and rehab meetings; working collaboratively with an interdisciplinary team; ABAQIS assessment and staff training.
SeniorCare Advisor at SeniorCare Organizational Systems (SOS)
March 2009 - October 2010
Communicated via phone with seniors, family caregivers and professionals about elder issues and concerns; assisted with problem solving; provided referrals to professional service providers; AfterCare program coordination including home visits for comprehensive assessments and care plan development; assisted with Placement Services program development and assessments; social media marketing, blogging, forums, minor website CMS/CRM management; billing and payment processing; community outreach; marketing campaigns; and created tracking processes for various procedures.
I was the first employee hired and worked until the day we closed our doors.
Social Services and Discharge Planning Consultant at San Joaquin Gardens
November 2009 - May 2010
Trained newly hired Social Services staff; discharge planning; assessed post-discharge service and equipment needs and arranged for services; maintained contact with residentâs families; kept accurate and timely records according to state and federal regulations; worked collaboratively with an interdisciplinary team; and conducted medical record audits to measure training success.
Social Services Director / Discharge Planner at San Joaquin Gardens
September 2007 - April 2009
Performed medically related social services to maintain the highest physical, psychosocial and mental well-being of the residents in an 88-bed skilled nursing facility and short-term rehab unit; discharge planning; assessed post-discharge service and equipment needs and arranged for services; maintained contact with residentâs families; MDS completion for all newly admitted and long term care residents; admission, quarterly and annual assessments; developed individualized care plans; oversight of Theft and Loss program, Complaint/Grievance program and Abuse reporting/investigations; participation in CQI committees of weight variance, physical/chemical restraints and falls; maintained accurate and timely records according to state and federal regulations; worked collaboratively with an interdisciplinary team; and provided resident advocacy services.
Care Coordinator at Amdal In Home Care
October 2005 - November 2006
Performed client assessments of potential and existing clients; developed and implemented client care plans; completed caregiver competency evaluations; collaborated with other health care professionals, families and clients to ensure all care needs are met; coordinated care conferences with client, families and caregivers to ensure care plan goals were achieved; worked as part of an interdisciplinary team including staffing personnel and administrative staff; and took on-call shifts for client emergencies and staffing needs.
Clinical Manager II at Fresno-Madera Area Agency on Aging
January 1999 - January 2005
Clinical Manager II: Provided direct supervision and support to nine employees in the MSSP and Linkages/TCM case management programs. Duties included recruitment, interviewing and hiring; staff performance evaluations, development and training; program operations and monitoring; policy review and policy change recommendations; lead weekly care plan conference meetings.
Social Work Care Manager II: Managed a caseload of 35 clients with the same functions as a Senior Services Counselor. Additional duties included supervision of three program assistant staff members. In this role, I worked collaboratively to establish a new system to manage incoming program referrals and screening, to ensure that all potential client needs are met timely. January 2004 â June 2004
Senior Services Counselor: Managed a caseload of 50 medically frail elderly clients in the MSSP/CBCM case management programs. Assessed clientâs psychosocial, environmental and health needs; developed care plans; maintained monthly client contact through telephone calls and home visits; built and maintained collaborative relationships with service providers and community partners; made referrals to outside agencies for DME and other services; kept accurate and timely client records according to CDA guidelines, Title 22 and HIPAA regulations; developed and implemented Quality Assurance program. January 1999 â December 2003
Geriatric Care Manager at Quality Life Solutions
October 2011
Quality Life Solutions, Inc. is a holistic care management company that will help you with family planning, paying for and coordinating the long term care of your elderly loved ones.
*Finding the proper type of care
*Arranging for services
*Monitoring ongoing needs
*Coordinate with professionals involved to ensure the best possible care is given
POLST Coalition Coordinator at California Central Valley Coalition for Compassionate Care (CCVCCC)
September 2011
Coordinating public educational forums for the California Central Valley Coalition for Compassionate Care (CCVCCC); website updates and maintenance; contact database management and updates; email marketing; event promotion; supply ordering; participation on the Board; general clerical duties.
Social Media Manager at KB Consulting Services
March 2009
Social Media Marketing: For various small businesses, I work on creating and managing Facebook, Twitter, YouTube and other networking sites, blogging, content creation, contact development, e-newsletters, analytics management, industry research, press releases and more. *Specializing in the healthcare field*
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